Privacy Policy

Information We Collect

We collect account details such as name, email address, phone number, billing and shipping address, order history, watchlist activity, bids, store item requests, and support messages.

For approved auction bidders, we may collect additional verification information needed to reduce fraud and enforce bidding rules.

How We Use Information

We use information to manage accounts, reserve or sell items, process payments, prevent duplicate or abusive bidding, notify customers about orders and auctions, and help staff locate merchandise in the store.

Payments

Payment card details are handled by our payment provider. We do not store full card numbers in this website database. We store order and payment status so customers and staff can track checkout and fulfillment.

Security and Access

Passwords are stored using secure hashing. Admin and staff tools are role-protected. We log important account, bidding, API, and admin activity so we can investigate problems and protect the site.

Notifications

Customers can receive account, order, watchlist, outbid, and auction reminder notifications based on their settings. Email delivery may use a third-party email provider.

Data Sharing

We share information only with service providers needed to run the store, such as payment processing, email delivery, hosting, and fraud prevention. We do not sell customer information.

Customer Choices

Customers can update account details, change passwords, manage notification preferences, and request account deletion from the account area. Some order, payment, audit, and fraud-prevention records may be retained when required for business, legal, or security reasons.

Contact

Questions about this policy or account information should be sent through the store's normal customer support channel.